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Avoid unreasonable clients by asking prospects these 5 questions

Whether you’re in business development at a marketing agency or an independent consultant handling sales yourself, you need to spend time screening new leads. Just because someone says they’re...

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Bait and switch at Crown Honda at Southpoint

“So, you aren’t going to tell me the trade-in value unless I commit to buy a new car?” I was standing in the middle of the showroom at Crown Honda at Southpoint in Durham, North Carolina, getting...

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Why treating marketing agency clients like great tenants will improve your...

Signing a lease... aka an annual retainer. I’m always looking for ideas on how to provide better client service at my marketing agency, no matter the source — like a continuing ed workshop in Raleigh...

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Find more free time, make more money, and love your work again: “5 Things...

Karl Sakas sharing advice about business operations for marketing firms at DMFB conference in Raleigh, NC After a few years, many marketing agency owners find work isn’t fun any more. They’re getting...

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